Question 1

Do I need to provide power or water?

Accepted Answer

Nope! We bring our own power and water

Question 2

Where should I park for my appointment?

Accepted Answer

A driveway is perfect. If you’re parked in an open lot, please let us know whether the property is owned by you or someone else.

If we’ll be working on a shared lot or neighbor’s property, we’ll need permission from the owner first, which might take a little extra time to arrange.

We like to keep everyone informed to ensure no surprises, and no stress for you or your community.

Question 3

Can you work in apartment complexes or condos?

Accepted Answer

Yes, we can! 
We please ask that you let your landlord or HOA know in advance

Question 4

Do I need to empty my car before you arrive?

Accepted Answer

Yes - We ask that you remove personal items and valuables from the interior before your appointment so we can clean every area thoroughly and efficiently.

If we need to spend time clearing out items before we can begin, there may be a small fee added to your total. This helps us stay on schedule and give every vehicle the time it deserves.

Question 5

Do I need to be home during the detail?

Accepted Answer

No, you don’t have to be home.

As long as we can access your vehicle and a nearby water hookup, we’ll handle the rest and reach out once your detail is complete.

Question 6

How do I book an appointment?

Accepted Answer

Texting is the easiest way to reach us since we’re often on the go.

We’re happy to take calls too, but texting helps us respond faster. You can also fill out the form on our Contact Page, and we’ll get back to you shortly with a quote or estimate.

Question 7

What payment methods do you accept?

Accepted Answer

We currently accept cash, check, Venmo, and Zelle. 
Payment is due once your detail is complete.

We don’t accept cards at this time.

If we encounter anything that could change the cost of your service, we’ll let you know right away before continuing. No one likes hidden fees, and neither do we!

Question 8

How long does it take?

Accepted Answer

Most details take between two and five hours, depending on the package, vehicle size, and overall condition. We take our time to ensure your car is properly cleaned and cared for. We never rush the process. We’re proud of our work and want to leave you with a car you’re proud of too.

If we ever need more time than expected, we’ll keep you updated along the way. If you have any scheduling constraints or a time you need your car finished by, please let us know upfront so we can plan accordingly.

414.491.9577

Frequently asked questions