Frequently asked questions
We bring our own power, so you don’t need to worry about an outlet. We just ask that there’s a water hookup within 150 feet of where your vehicle will be parked. A standard outdoor spigot or garden hose works perfectly.
A driveway is perfect. If you’re parked in an open lot, please let us know whether the property is owned by you or someone else. If we’ll be working on a shared lot or neighbor’s property, we’ll need permission from the owner first, which might take a little extra time to arrange. We like to keep everyone informed to ensure no surprises, and no stress for you or your community.
Yes, we can! As long as the complex has a water hookup within 150 feet and a space where we can access your car without interfering with other vehicles or neighbors. We please ask that you let your landlord or HOA know in advance, or share their contact information with us so we can reach out to confirm everything is approved before your appointment.
We recommend removing personal items and valuables from the interior before your appointment so we can clean every area thoroughly and efficiently. If we need to spend time clearing out items before we can begin, there may be a small fee added to your total. This helps us stay on schedule and give every vehicle the time it deserves.
No, you don’t have to be home. As long as we can access your vehicle and a nearby water hookup, we’ll handle the rest and reach out once your detail is complete.
Texting is the easiest way to reach us since we’re often on the go.
We’re happy to take calls too, but texting helps us respond faster. You can also fill out the form [here], and we’ll get back to you shortly with a quote or estimate.
We currently accept cash, check, Venmo, and Zelle. Payment is due once your detail is complete.
We don’t accept cards at this time. If we encounter anything that could change the cost of your service, we’ll let you know right away before continuing. No one likes hidden fees, and neither do we!
Most details take between two and five hours, depending on the package, vehicle size, and overall condition. We take our time to ensure your car is properly cleaned and cared for. We never rush the process. We’re proud of our work and want to leave you with a car you’re proud of too. If we ever need more time than expected, we’ll keep you updated along the way. If you have any scheduling constraints or a time you need your car finished by, please let us know upfront so we can plan accordingly.
